jCatalog support continues the successful deployment of your jCatalog solution.
Your product maintenance and support or subscription contract ensures access to product service packs and upgrades. Product patches are provided to address critical application bugs, changes to legal requirements and continuous product enhancements.
Our Customer Care Center provides an online trouble ticket system. Technical problems are registered electronically, further processing steps are recorded, and cases are closed upon confirmation by the client. The trouble ticket system ensures that, from start to finish, the complete process is transparent to our customers.